AEG Fuels-Your Total Business Aviation Solution
- Marc Ramthun, Managing Director Business Aviation
AEG is here to support all your travel needs, from fuel to trip planning and flight support services. When it comes to fuel, AEG goes far beyond the fuel transaction. We continually monitor availability and pricing worldwide, including SAF. As a single source for your fuel purchases, we make every trip seamless and easy. You can order fuel online, through our mobile app or with a call to our dispatch team. Our average fuel release is typically available within five minutes. We also offer the Carnet Fuel Card, which enables the customer to move freely across our network without having pre-release authorization. The Card is accepted at over 3000 locations.
AEG’s programs offer customers many cost and time saving benefits. Our Tax Recovery program, which includes VAT and Federal Excise Taxes, is one example. We take responsibility for keeping on top of various tax laws and filing all the paperwork. Customers receive the benefit of a discount in real time, and they don’t have to file for the refund.
Other offerings for AEG customers include our Carbon Offset Program and our AEG Rewards Program. Our Carbon Offset program is very unique and transparent. We have partnered with a U.S. based company that has developed a process that removes carbon from the atmosphere. All fuel purchases made with AEG are eligible to be tied to a corresponding carbon credit. AEG controls the credits and submits them for “retirement.” You can purchase carbon credits with full confidence and know that they are being handled appropriately.
Our AEG Rewards Program is a great benefit for customers and also a way for us to show our customers how much we appreciate their business. Customer companies can
earn reward points for every gallon of fuel and any AEG flight support service purchased. The points can be redeemed for gift cards, invoice credits or charitable contributions.
These are just some of the things that set AEG apart. We have the solution for whatever you need, when you need it. Our team is the best in the industry, and a live person is always available 24/7. We’re your single source for all your needs.
AEG is not just another trip planning company
AEG offers a comprehensive solution to operators for their fuel and trip needs with a leading technology platform, and emphasis on service. Through our partnership with Jeppesen, a Boeing company, we provide a one-source solution, offering competitive pricing, personalized service, proven experience and global expertise. Jeppesen has been providing international trip planning services to global operators for nearly 40 years.
Our partnership success comes mainly from the team of experts behind each successful trip. In this blog post, we share the profile of one of our trip planners, so you can get to know them one by one on a more personal level.
Name: Randy Eay
Outline of aviation experience

24 years in the aviation industry.

10 years with commercial airlines, where he worked as a Ramp Agent, Cargo Load Master, Load Planner, and Aircraft Dispatcher.

Randy started as a Flight Planning Specialist in 2006. Cross trained and learned Ops/ITP and started doing both in 2008.
Years of ITP experience

16 years of Flight Planning experience and 14 years of ITP Experience
Licenses and certifications

FAA Dispatcher License
What motivates you to do well in trip planning?

One hundred percent is the only way I know how to do things. This is the mentality I have when it comes to always striving to provide our customers with the best products and services possible. Knowing that what we do directly affects the success of a trip motivates me to always give one hundred percent. Knowing that our clients were able to execute a safe and successful trip is validation for all the hard work. No two trips are the same and each has its own level of difficulties and complexities. The challenges that each trip presents keeps me motivated and on my toes.
What motivates you to lead the team?

Throughout my career, colleagues have shared their knowledge and expertise and help expand my skillset. Sharing my knowledge and providing guidance to others will not only help an individual, but also strengthen our team. This, in turn, means that our clients receive the highest level of service possible.
Any other cools stuff you’d like to share

I love food! I am a foodie! When I’m not working, I enjoy eating at new places, trying out new recipes, and sharing meals with loved ones and friends.
Our dispatchers and trip planners help to keep your aircrews moving every day, all around the world. For more information contact us 24/7 at +1 281.364.7260 or flightsupport@aegfuels.com